Refund & Cancellation Policy

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 Last Updated: 03-12-2025

At Mr.K Interiors / Kandipati Interiors, we strive to provide clear, transparent, and fair policies to ensure a smooth experience for our clients.
This Refund & Cancellation Policy explains how cancellations, refunds, and project adjustments are handled.

1. Consultation & Site Visit Fees

• Any consultation fee or site visit fee paid is non-refundable.
• If you reschedule at least 24 hours in advance, we will adjust the same visit for another date.

2. Design Charges

Design charges include:

• 2D drawings
• 3D renderings
• Layouts
• Material selections
• Revisions

Design Fees are NON-REFUNDABLE once:

• Designs have been initiated, or
• Any drawings/renders have been shared.

3. Project Booking Amount

To start production or block materials/labour, clients generally pay:

• 5–10% booking advance OR
• A custom amount mutually decided

Booking advance is non-refundable because materials, labour scheduling, and backend tasks begin immediately.

4. Project Cancellation (After Agreement)

If the client cancels the project after signing the Work Agreement:

A) Before Factory Production Begins

• Refund (if any) will be calculated after deducting:
  • Design costs
  • Manpower allocation
  • Measurement visits
  • Admin & processing charges
  • Any pre-purchased materials

B) After Production Has Started

• No refund is possible.
• Materials and modules are already manufactured specifically for your site and cannot be reused.

5. Material Purchases & Custom Items

Once materials are purchased for your site (including laminates, plywood, hardware, lighting, appliances, tiles, sanitary, etc.):

• These items cannot be returned or refunded.
• If replacements are required, charges will apply as per vendor/brand policy.

6. Delay or Rescheduling by Client

If the client delays or postpones installation beyond 15 days of scheduled start date:

• Storage charges may apply
• Labour rescheduling fees may apply
• Material price changes (if any) will be borne by the client

No refunds will be issued in such cases.

7. Refund Processing Time

If a refund is applicable (rare cases only), it will be processed within:

7–14 business days

via the same payment method or official bank transfer.

8. No Refund For the Following

• Change of mind
• Incorrect measurements given by client
• Changes requested after manufacturing
• Third-party damage or external contractor interference
• Natural wear/tear or misuse after installation
• Electrical, plumbing, or civil works later modified by others

9. Project Warranty

Any refund or cancellation does not affect the applicable warranty on materials or workmanship as per the final agreement.

10. Contact for Cancellations & Refunds

If you wish to request cancellation or discuss refund eligibility, contact:

📍 Mr.K Interiors (Kandipati Interiors)
📞 +91 86674 22956
📧 info@mrkinteriors.com
🌐 www.mrkinteriors.com

All requests must be made in writing via email or WhatsApp for official processing.